I purchased my Samsung washing machine about a year ago through Hepsiburada. Since the day I bought it, the machine has been making an extremely loud noise during the drying cycle, as if it’s about to come loose. This issue occurs every time I use it and has been happening from almost the first day.
I called the authorized service twice, and although they came, they left without performing any repairs or taking any action. Even though my machine is still under warranty, the issue has not been resolved. I expect Samsung to inspect the machine thoroughly, identify the fault, and provide a permanent solution.
My contact number is: 0532*****89.
I purchased an 11 kg Samsung washing machine about a year ago from a store in Bağcılar, Istanbul. Even though the product is still under warranty, the machine has been making extremely loud noise during both the washing and spinning cycles since the day I bought it. Because of this, I had to call Sa...
I bought a Samsung washing machine less than a year ago, and even after calling the service team twice about the loud noises it makes, the issue still isn't fixed. The noise has been so loud that it has kept us up at night. While the authorized service team visited twice, their interventions made no...
On 09.03.2024, I purchased the Samsung brand washing machine, whose details are provided above, from carrefour store. Shortly after receiving the product, I started using it and noticed that it was making unusually loud noises while operating—a clear indication of a significant audible malfunction. ...
On November 6, 2025, I purchased the Samsung WW11BB534DAEAH washing machine from an authorized Samsung dealer. From the very first day, the machine began making a loud, disturbing rattling noise during every wash cycle. I noticed the issue on November 16 and immediately contacted Samsung customer s...
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