I purchased a pair of Salomon shoes in December 2023, expecting high quality and durability. After only five months of normal use, the left shoe developed a tear on the upper part (as shown in the attached photo). Despite the shoes being under a two-year warranty, I returned them to the store on August 8, 2024, and they were sent to Boyner for inspection. However, the store denied my warranty claim, returning the shoes without any repairs or intervention. I am disappointed that Salomon, a brand known for quality, has not resolved my issue or addressed this defect. This experience has left me deeply dissatisfied with the product and the lack of support. I urge Salomon to honor their warranty and address this problem promptly.
I purchased a pair of Salomon shoes on October 31, 2023, and, despite using them under normal conditions, the mesh part of the shoe started to deform and tear within the first year. I returned the shoes to the store on September 23, 2024, for inspection, and Boyner sent them to Salomon for review. H...
In June 2024, I purchased a pair of Salomon athletic shoes from Boyner’s online store. I’ve only worn them occasionally, and certainly not under heavy or extreme use. Despite this, the shoes started showing serious wear and tear—including color fading, material deformation, and tearing. On April 27...
I purchased a pair of Salomon shoes on October 8, 2023, expecting durability from a premium brand. However, just seven months later, the shoes started falling apart—the front section developed visible tears and stitching failures in multiple areas. I tried contacting Salomon customer service, but th...
I purchased a pair of Salomon shoes from Boyner about six months ago. I wore them only a few times a week under normal conditions, but after about four months, the inner back part of the shoe started tearing. I took the shoes to the Boyner store twice and requested an inspection both times, but my c...
I purchased a pair of Salomon X Ultra 4 Gore-Tex boots from Boyner’s online store, expecting durability. However, after just one winter season, the boots started tearing and showing serious wear. I took them to Boyner Ankamall for a warranty inspection, and after waiting a full month, I visited the ...
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