I purchased a pair of Salomon shoes on October 8, 2023, expecting durability from a premium brand. However, just seven months later, the shoes started falling apart—the front section developed visible tears and stitching failures in multiple areas. I tried contacting Salomon customer service, but they never responded to my calls. Since I had no way to reach them, I had no choice but to keep wearing the shoes, and the damage only got worse over time.
Now, the shoes—likely worth ₺8,000-₺9,000 today—are completely unusable, and I am stuck with a defective product. Salomon must take responsibility and offer a replacement or refund. Ignoring customers and refusing to honor warranties is unacceptable! I expect a resolution!
I purchased a pair of Salomon shoes in December 2023, expecting high quality and durability. After only five months of normal use, the left shoe developed a tear on the upper part (as shown in the attached photo). Despite the shoes being under a two-year warranty, I returned them to the store on Aug...
I purchased a pair of Salomon shoes, expecting durability and quality for the ₺7000 price tag. However, just 3-4 months after purchase, the heel area started tearing apart. Since the shoes were still under warranty, I sent them in for inspection, only to receive a rejection—they refused to cover the...
In July 2024, I purchased a pair of Salomon Speedcross 6 shoes, expecting durability and premium quality. However, within just six months, the entire sole wore out completely, making them practically unusable. The rest of the shoe remained in perfect condition—no tears, no loose stitching—yet the so...
I purchased Salomon shoes on September 22, 2024, for ₺8000, and within just 1.5 months, the left shoe's middle tongue section came undone, as shown in the attached images. When I requested an exchange, the shoes were sent for inspection. However, I received a rejection, claiming the issue was not du...
In March 2024, I purchased a pair of Salomon Ultra 4 shoes from Olimpiyat Spor for ₺6,900. I wore them only two days a week, under normal conditions. However, within the first week, the heel lining started to tear. I sent the shoes in for inspection, but the response I received was, “Not a manufactu...
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