Reelshort Attempts Unauthorized Charges After $1 Purchase
Today, I purchased a $1 package through the Reelshort app for ad-free use. Although the service was clearly displayed as costing $1 at the time of purchase, Reelshort subsequently attempted to charge approximately $4 from both my Vodafone Pay mobile payment account and my Paycell card ending in 51**, without my knowledge or authorization. I received SMS notifications from Vodafone Pay regarding these unauthorized payment attempts.
When I logged back into the app, I saw that my subscription had been canceled. I am now experiencing inconvenience due to both the unauthorized payment attempts and the cancellation of my subscription without my knowledge or consent. So far, I have not contacted Reelshort or any of the relevant payment providers directly regarding this issue.
I request that Reelshort first refund the full $1 I paid for the ad-free service that was originally promised to me, completely cancel all unauthorized transactions and payment attempts, and permanently delete my personal and payment information from its systems. I also request that I not be contacted regarding this matter and that I not receive any phone calls. Finally, I expect Reelshort to take the necessary measures to ensure that similar unauthorized payment attempts do not occur again.
