Dramacove Keeps Charging My Card Weekly Despite My Cancellation Attempts
I am writing to report unauthorized and abusive weekly charges related to a Dramacove subscription that appear on my credit card, despite all my attempts to solve the problem directly with the company. On October 22, a charge of R$ 104.52 was debited from my credit card, and on October 28 another charge of R$ 114.95 appeared, both in the name of Dramacove. I do not recognize or authorize these weekly charges, and I have not found clear or accessible information on Dramacove’s channels to cancel or stop this billing. I searched for ways to contact and cancel, but I did not find any effective solution or a clear cancellation option, and the charges are continuing. I have already tried to resolve the situation directly with Dramacove but did not manage to cancel or stop the charges, and I am also contacting my bank/credit card issuer to contest these debits and prevent new ones. I request the immediate cancellation of any Dramacove subscription or plan linked to my data and my credit card, the blocking of any future charges, and the full refund of all amounts unduly charged, including the charges of R$ 104.52 on October 22 and R$ 114.95 on October 28. I ask that this situation be resolved as soon as possible and that written confirmation be sent that the subscription has been cancelled and that no new debits will be made.
