Refund My Payment To FileWorld

On 28 October 2026 I made a payment of 39.95 EUR via my debit card (UniCredit Genius Card) on Fileworld.com for a monthly subscription. The payment was successfully processed, as shown on my bank transaction screen, but I have not been able to use the Fileworld.com subscription service after this payment. Despite the payment being approved, I could not benefit from the subscription I attempted to purchase on Fileworld.com. I therefore request that my payment of 39.95 EUR be fully refunded and that any subscription attempt linked to this transaction be cancelled.