I purchased the Realme Note 50 (Night Black) on 16.08.2024, but from the very first day, I faced a recurring issue where the other party could not hear me during calls. I sent the phone for service three times, hoping for a proper resolution. However, after my third attempt, I explicitly requested a replacement as the issue persisted.
Instead of addressing the problem seriously, they sent the phone back, claiming they resolved it with a software update. If a simple update could fix it, wouldn’t I have done that myself? Their dismissive attitude has left me frustrated.
Since purchasing this phone, I haven’t been able to use it for even a month in total. I will now escalate this matter to the Consumer Rights Board. I expect a prompt and proper resolution, as I refuse to tolerate further negligence. Realme, take responsibility for your faulty product!
I purchased a NOTE50 mobile phone from Vatan Bilgisayar on May 10, 2024. Shortly after I started using it, the other party on calls would sometimes say they couldn't hear my voice. Initially, I thought it was a network issue, but it wasn’t. "Vatan Computer" advised me to take the phone to the KVK se...
I purchased a Realme C53 phone from Media Markt on 24/01/2024, but it has an ongoing issue where the other party cannot hear me during calls. I took it to KVK service for repair, and they informed me that the issue was resolved. However, when I collected the phone, the problem was still there—no imp...
About a year ago, I purchased a Realme C53 smartphone. Not long after, the phone shut down unexpectedly and wouldn’t power back on. I sent it to the authorized service center, and it was returned repaired — but without any of my data. All of my photos were deleted, and no effort was made to recover ...
I’m beyond frustrated with my Realme C55. One night, I started the latest software update as prompted, and by morning, my phone appeared completely shut off. It turns out the phone was technically on, but the screen was totally black and unresponsive. I restarted it, and it worked—until I locked it....
On July 23, 2025, I accepted the latest software update for my Realme C55 smartphone. I purchased the phone about two years ago from an authorized store, with a valid invoice and original IMEI—everything completely legitimate. But after installing this update, my phone immediately began malfunctioni...
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