On July 23, 2025, I accepted the latest software update for my Realme C55 smartphone. I purchased the phone about two years ago from an authorized store, with a valid invoice and original IMEI—everything completely legitimate. But after installing this update, my phone immediately began malfunctioning.
The update caused a major system failure. None of my apps appeared on the home screen, and I kept getting a recurring “System Starting” error message. I tried everything—restarting the phone multiple times, pressing volume and power buttons together—but nothing worked. The screen stayed blank, and I couldn’t access anything. I even lost all my settings and data because I was unable to reset the phone properly.
This is extremely disappointing. If the update was faulty, why wasn’t it properly tested before being released? Why are paying customers like me left to deal with the consequences of Realme and Oppo’s negligence?
I’m asking Realme to take responsibility for this failed update. I want my data restored and my phone repaired or replaced if necessary. This issue has caused stress, wasted my time, and left me without access to a fully functional device. Please escalate this matter and provide a solution immediately.
About a year ago, I purchased a Realme C53 smartphone. Not long after, the phone shut down unexpectedly and wouldn’t power back on. I sent it to the authorized service center, and it was returned repaired — but without any of my data. All of my photos were deleted, and no effort was made to recover ...
I’m beyond frustrated with my Realme C55. One night, I started the latest software update as prompted, and by morning, my phone appeared completely shut off. It turns out the phone was technically on, but the screen was totally black and unresponsive. I restarted it, and it worked—until I locked it....
I have been using my Realme C55 smartphone, but after the last two software updates, the device started showing serious problems. Even during normal daily use, the phone overheats excessively, and the battery drains much faster than before. Previously, the battery could last around one and a half da...
I have been using my Realme C55 for just one month, and now it has completely stopped working. The phone shuts down by itself, starts vibrating, briefly displays the startup screen, and then turns off again, repeating this cycle endlessly. I tried holding the power and volume down buttons to force ...
Ever since I installed the latest update on my Realme C55, the phone has become nearly unusable. It now overheats constantly—even during light use like browsing or texting. Before the update, I never had this issue. The back of the phone gets so hot that it feels unsafe to hold at times, especially ...
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