I've only had it for two weeks, and the screen is already freezing and becoming unresponsive. My spouse has a Realme C53, which they've had for a year without a single issue like this. That's why I chose a Realme C63 for myself, but now, in such a short time, this infuriating screen freezing has started.
Sometimes the screen just stops responding completely, then it eventually comes back to life. I deeply regret buying this phone. If it's acting up like this after just two weeks, I can only imagine what will happen down the line. This is completely unacceptable for a brand-new device.
Realme, you need to fix this screen freezing and unresponsiveness on my C63 immediately! This is a critical defect that's making my phone unreliable. Provide a solution or replace my faulty device now!
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