I have been using my Realme 12 Lite without major issues until the Android 15 update arrived. Since installing the update, the phone has started to shut down randomly, especially while it is charging, but sometimes also at unexpected moments during normal use. On top of this, the device now suffers from serious lagging, which makes even basic tasks frustrating.
The problems started on September 5, 2025, right after the update. I bought my device from Vatan and I still have the warranty certificate. Until now, I have not contacted Realme customer service, but it has reached the point where the phone interrupts my daily use.
I expect Realme to take responsibility and fix these issues caused directly by the software update. If this can be solved through a new patch or remote software fix, it should be released quickly. However, if the problem is found to be hardware-related, I demand a free replacement under warranty. I purchased this phone with the expectation of stability, and I cannot accept ongoing crashes and performance drops right after an official update.
On April 16, 2024, I purchased a Realme 12 Lite smartphone from Vatan Bilgisayar. Just yesterday, the Android 15 update became available for my device, and since installing it, I’ve been experiencing extremely serious issues. The phone overheats quickly, apps constantly crash, and games — including ...
After installing the Android 15 update on my Realme 12 Lite smartphone, I started experiencing a persistent visual problem across all areas of the device. Text is now displayed with colored boxes behind it, and the colors change randomly depending on the text. This makes reading very difficult, whet...
I’m using a Realme 12 Lite, and even though Android 15 has officially been released, I still haven’t received the update on my device. What’s confusing is that this model was clearly listed among the phones scheduled to receive the update—yet here I am, still stuck on the previous version with no ex...
I have been using my Realme 12 Lite for about a year, purchased from Turkcell, and recently I have run into a frustrating problem. For the past three to five days, every time I try to perform a software update, I receive the same error message: “Network connection error.” I tested this across multip...
My spouse also uses a Realme 12 Lite, and while the phone itself is great – fast and reliable – the Android 15 update hasn't been rolled out to everyone, including our devices! This is completely unacceptable, especially since so many people are complaining about issues. I've heard that Realme isn'...
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