I have been using my Realme 12 Lite for about a year, purchased from Turkcell, and recently I have run into a frustrating problem. For the past three to five days, every time I try to perform a software update, I receive the same error message: “Network connection error.” I tested this across multiple connections, including different Wi-Fi networks and mobile data, but the result is always the same. Even just now, when I retried, the update failed with the identical error message.
My device is still under warranty, and up until now I had no issues with it. I have not yet contacted customer service, and I have not suffered any direct financial loss. However, the inability to update my phone means I am missing out on critical security patches and performance improvements, which is a significant concern.
I expect Realme’s technical team to investigate this recurring update error and provide a working fix. Whether it requires a server-side adjustment, a patch, or a guided manual solution, I want to be able to complete the update without errors. If this issue is linked to a faulty update rollout, Realme should also ensure users are informed and supported. I request that this problem be resolved quickly so I can keep my device up to date and use it safely.
I have been using my Realme 12 smartphone for about a month, and throughout this period I have faced a persistent and frustrating mobile data connection problem. When I connect to the internet using mobile data only, the connection keeps dropping. The only way to restore it is to restart the phone, ...
I’ve been experiencing serious network issues with my Realme 12 Lite, even in locations where I previously had strong and stable signal using other phones. Initially, I assumed the issue might be related to my mobile operator, but after thorough testing in central areas — where reception is typicall...
I’m using a Realme 12 Lite, and even though Android 15 has officially been released, I still haven’t received the update on my device. What’s confusing is that this model was clearly listed among the phones scheduled to receive the update—yet here I am, still stuck on the previous version with no ex...
I have been using my Realme 12 Lite without major issues until the Android 15 update arrived. Since installing the update, the phone has started to shut down randomly, especially while it is charging, but sometimes also at unexpected moments during normal use. On top of this, the device now suffers ...
My spouse also uses a Realme 12 Lite, and while the phone itself is great – fast and reliable – the Android 15 update hasn't been rolled out to everyone, including our devices! This is completely unacceptable, especially since so many people are complaining about issues. I've heard that Realme isn'...
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