I’ve been dealing with an extremely frustrating problem on my Realme 10 smartphone. The phone frequently operates by itself — it opens the contact list, dials random people, writes messages, and navigates apps on its own. It’s as if someone else is controlling the screen remotely. I initially thought this might be caused by a faulty app, so I deleted all apps and even performed a factory reset. Unfortunately, the issue persisted.
When I contacted Realme support, they claimed the issue stemmed from the touchscreen panel, so I took it to an authorized service center under warranty. The screen was replaced, yet the ghost touch problem continues, even after setting everything up from scratch.
This is incredibly disruptive — I can’t trust my phone not to make calls or send messages without my input. I need Realme to acknowledge that this is more than just a screen issue and offer a real solution, whether through a software update or a full device replacement. I paid for a reliable smartphone, not one that randomly takes actions on its own. Please resolve this issue immediately.
I have been using my Realme 10 Pro Plus for about two years, and up until recently I was very satisfied with its performance. However, after the lates...
I’m using the Realme 10 Pro, and I deeply regret installing the latest 6.0 software update. Just like always, I updated it from my home—nothing out of the ordinary. But immediately after the update, my contacts and messages started acting up. Now, when someone calls or sends a message, only their nu...
I’ve been using my Realme 10 Pro Plus for about three years without any issues, and overall, I’ve been very satisfied with its performance — until now. After installing the most recent software update (version 6.0) today, a flickering line started appearing on my screen, and it hasn’t stopped since....
We bought the Realme C53 for my father, and for months now, the phone has been constantly restarting by itself. It randomly shuts down and turns back on, making it completely unreliable. This is not a one-time glitch—it happens repeatedly throughout the day. I looked online to see if there was a sol...
I purchased a Realme 12 smartphone from MediaMarkt Mall of Istanbul on December 15, 2024, and ever since, I’ve been experiencing a highly frustrating issue. The phone randomly freezes for 5 to 10 minutes, becoming completely unresponsive. After that, it comes back to life on its own, but this isn't ...
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