The refrigerator we bought from Profilo for our summer house has been malfunctioning since day one. Despite numerous service visits, the issues persist. The products inside freeze in the partial refrigerator, and the freezer accumulates snow. Recently, when I returned after 10 days, I discovered glass soda bottles bursting, glass scattered, and everything from cheese to olives frozen solid. This model is apparently defective, and Profilo's customer service has been unhelpful. The potential danger, especially for my 5-year-old daughter, is alarming. I demand an urgent replacement with a reliable model. I won't relent; I'll escalate this issue from your German headquarters to CIMER if necessary. Changes are urgently needed.
I regret ever buying a Profilo refrigerator. Since last year, it's been giving us trouble all the time. Technicians have come and gone many times to try to fix the device, but nothing seems to work. What did they say? Blame us because we asked for a new fridge because the one they sold us was broken...
Due to a mainboard malfunction in my deep freezer, I've been stuck in a frustrating dispute between the service center and Profilo headquarters for the past 10 days. The service center claims that it is covered under warranty for a free replacement, but Profilo's headquarters continues to give us th...
Our refrigerator from the brand Profilo is not cooling and has broken down. All our medicines, food, and drinks inside were spoiled. We had the same issue a few weeks ago—when the technician came, they said the device had switched to demo mode. Everything we had at the time went straight to the tras...
Profilo fridge we bought is a total nightmare. Even after several service visits, they still haven't figured out how to fix our problem. Our veggies and fruits go bad super quick, like within 2-3 days, and it's so annoying and gross, the burden of constant cleaning is even worse than that, we really...
I recently made a significant investment by purchasing a brand-new Profilo refrigerator. When I noticed localized rust spots on the top lid, my excitement quickly turned to disappointment. Concerned about the product's durability and quality, I immediately contacted the authorized service for assist...
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