Unsolved Rust Issue on Profilo Refrigerator

I recently made a significant investment by purchasing a brand-new Profilo refrigerator. When I noticed localized rust spots on the top lid, my excitement quickly turned to disappointment. Concerned about the product's durability and quality, I immediately contacted the authorized service for assistance. To my dismay, the service team's response was far from satisfactory. Despite the refrigerator's seemingly comprehensive 3-year warranty, they provided no viable solution to the rust problem. As a customer, I expect the products I buy to be of high quality and to be backed by dependable warranty service. The fact that a manufacturing defect such as rust is not covered by the warranty raises serious questions about the company's commitment to customer satisfaction. I humbly request that Profilo prioritize my issue and resolve it as soon as possible.