Service that came 9 times, but no solution was found by the authorized service regarding our refrigerator that was repaired for the 3rd time and could not be repaired. Then why is our cabinet left in the service for a long time and it still does not work? Our 20 kilos of cheese has spoiled in it, this is the village and the earthquake zone. Profilo authorized service does not take us seriously, moreover, they take a stand because we complain. it's nothing but meddling and making fun of people, the last one for our closet, which we didn't want repaired, said let's get it repaired once again, if it doesn't work, then we'll find another solution, and then we sent our closet to be repaired twice and there is still no solution. The incoming cabinet is damaged during transportation, and the door gaskets do not hold it well!!
I regret ever buying a Profilo refrigerator. Since last year, it's been giving us trouble all the time. Technicians have come and gone many times to try to fix the device, but nothing seems to work. What did they say? Blame us because we asked for a new fridge because the one they sold us was broken...
Profilo fridge we bought is a total nightmare. Even after several service visits, they still haven't figured out how to fix our problem. Our veggies and fruits go bad super quick, like within 2-3 days, and it's so annoying and gross, the burden of constant cleaning is even worse than that, we really...
Our refrigerator from the brand Profilo is not cooling and has broken down. All our medicines, food, and drinks inside were spoiled. We had the same issue a few weeks ago—when the technician came, they said the device had switched to demo mode. Everything we had at the time went straight to the tras...
As an earthquake survivor living in Hatay, our household appliances were unfortunately damaged due to the disaster. After finally getting back on our feet, my mother and I purchased a 600-liter refrigerator from Profilo via Media Markt in June 2024. Before even completing its second month, the fridg...
Hello, approximately 3 years ago, we purchased a Profilo refrigerator from a dealer in Bodrum. It was sold to us as stainless steel. After 5-6 months, it started rusting. We also noticed it wasn't cooling adequately. We spoke with Profilo representatives, who sent a technician. They inspected and cl...
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