Even though I bought the Profilo built-in oven six days ago, it still hasn't been set up. I don't know why they're standing around. Even though it's already 7:00 PM, they haven't shown up yet. Do they plan to get there around dinner time? I'm sorry I bought this product because the service is so slow. We choose a well-known brand because we expect quality, but their actions are ruining our experience. I have guests coming over tomorrow, but the oven is still not set up. My kitchen doesn't have an oven that works. This is a very sad and frustrating situation. Since days, customer service hasn't been able to fix the problem. I want the delivery and installation to happen right away. Thank you.
I bought a Profilo built-in oven, but it seems like there's a problem with the bottom part not heating properly. So, I had this service technician come over to check out the problem, but they said they couldn't find anything wrong and just left without fixing it. I don't know what to do next. This i...
We got a Hoover oven, and the service team has been trying to set it up for a whole month now – can you believe it? They kept stringing us along with promises like 'you'll be contacted today.' They said, 'We've notified the headquarters, we've notified the service team,' but there's been no action. ...
I bought a washing machine from Profilo, and the service was really awful. They totally wasted my whole day. I called multiple times, and every time they said they would call me back right away, but it never happened. They were supposed to come between 9 and 10 in the morning, but it was already 6 t...
On August 2, I bought a Bosch HSG7584B1 built-in oven from "Sezen Ticaret" in Diyarbakır. They promised to bring it no later than the first week of September. The bill for the oven was sent out on August 29, but it hasn't been shipped to the shop or my house yet. It's very irritating that I still do...
Profilo hasn't told us what's going on for over two and a half months, hasn't sent us the product we bought, and has caused us a lot of stress. Their customer service says the product isn't sold at local stores, but the washing machine we've been waiting for is in stock just a kilometer away. This s...
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