Profilo Taking Our Money and Keeping Us Waiting

September 6, 2023 7:09 PM103

Profilo hasn't told us what's going on for over two and a half months, hasn't sent us the product we bought, and has caused us a lot of stress. Their customer service says the product isn't sold at local stores, but the washing machine we've been waiting for is in stock just a kilometer away. This so-called "world-renowned" brand really let us down. They've made us wish we hadn't bought it when we did. Our hard-earned money has been messed up, and we can't help but feel upset. We're telling you about our experience to show you that they do some strange things. It's up to you if you want to deal with them or not.

September 7, 2023 3:12 PM (20 hours after complaint)

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you as soon as possible regarding your application. For all your inquiries, our Profilo Call Center is at your service 24/7 from anywhere in Turkey. Additionally, if you reach out to us via the Customer Service page, we will get in touch with you immediately. Thank you for your interest in our brand. Sincerely, PROFİLO Communication Center

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