Profilo hasn't told us what's going on for over two and a half months, hasn't sent us the product we bought, and has caused us a lot of stress. Their customer service says the product isn't sold at local stores, but the washing machine we've been waiting for is in stock just a kilometer away. This so-called "world-renowned" brand really let us down. They've made us wish we hadn't bought it when we did. Our hard-earned money has been messed up, and we can't help but feel upset. We're telling you about our experience to show you that they do some strange things. It's up to you if you want to deal with them or not.
I bought a washing machine from Profilo, and the service was really awful. They totally wasted my whole day. I called multiple times, and every time they said they would call me back right away, but it never happened. They were supposed to come between 9 and 10 in the morning, but it was already 6 t...
I bought a washing machine from Profilo, the cargo brought the product home and I received it because there were no tears or crushing in the box. When the service opened the box to install the product, they noticed that there were scratches on the product. When I asked for the product to be replaced...
On November 29, 2024, I purchased a washing machine (Model: CGA254Z1TR) and a dryer (Model: KM10610CTR) from Profilo. However, I have encountered serious issues with these products. Problems such as the delivery of incorrect items instead of the ordered ones and delays in delivery have occurred. Whe...
back on April 25th, I ordered a dishwasher straight from Profilo's website, thinking it would be a breeze to get it delivered on time. it's been such a long wait and I still haven't gotten my hands on that product. Profilo really needs to get their act together with their order supply process. It's...
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