Hoover Installation Services are So Lousy, It's Been More Than a Month

December 13, 2023 10:51 AM44

We got a Hoover oven, and the service team has been trying to set it up for a whole month now – can you believe it? They kept stringing us along with promises like 'you'll be contacted today.' They said, 'We've notified the headquarters, we've notified the service team,' but there's been no action. It's been a total letdown. I've bought products from other brands, and they practically show up with the products at almost the same time. I've never seen a brand with such lousy service. A month without getting this oven up and running? Ridiculous. Hoover really needs to up its game in the service department.

December 13, 2023 11:15 AM (23 minutes after complaint)

Dear Customer, Thank you for informing us about our products and services. We have received your complaint. We will contact you as soon as possible. We kindly ask you to continue sharing your thoughts about our company's products and services so that we can provide you with better service. You can get support from our Customer Service every day of the week between 09:00 - 19:00. Best regards, Hoover Consumer Line

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