I bought a washing machine from Profilo, and the service was really awful. They totally wasted my whole day. I called multiple times, and every time they said they would call me back right away, but it never happened. They were supposed to come between 9 and 10 in the morning, but it was already 6 to 7 in the evening, and they still hadn't arrived. We spent the whole day waiting for the service, and they kept saying things like 'we're on our way, we'll be there soon,' but it messed up our plans. It seemed like they were making fun of us. Even though they're supposed to be a well-known company, their service was a complete disaster. I won't be dealing with Profilo anymore. I already spoke to the seller about returning the product. I'll probably go ahead with the return.
Profilo hasn't told us what's going on for over two and a half months, hasn't sent us the product we bought, and has caused us a lot of stress. Their customer service says the product isn't sold at local stores, but the washing machine we've been waiting for is in stock just a kilometer away. This s...
I'd like to tell you about my frustrating experience with a washing machine I bought on December 8, 2022. The machine broke down less than a year after I bought it. I called for help because I had no idea what was wrong, and they arrived the next day. After inspecting the machine, they informed me t...
I bought a washing machine from Profilo, the cargo brought the product home and I received it because there were no tears or crushing in the box. When the service opened the box to install the product, they noticed that there were scratches on the product. When I asked for the product to be replaced...
We purchased a washing machine from Profilo. The warranty has expired, and the machine started making excessive noise. I called the service, and they said the spring was gone, but it didn't fix the issue. I called again, and they claimed we were overloading the machine with laundry. Even after reduc...
back on April 25th, I ordered a dishwasher straight from Profilo's website, thinking it would be a breeze to get it delivered on time. it's been such a long wait and I still haven't gotten my hands on that product. Profilo really needs to get their act together with their order supply process. It's...
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