On January 27 I purchased a 10 kg bag of salmon neutered cat food, trusting the brand because I had bought the same product before without any problems. This time, however, the kibble in the package is noticeably smaller than the grains I have previously used, and the fish aroma is much weaker. My cats eat this food reluctantly, almost refusing it, which is a clear sign of dissatisfaction. The label shows a best‑before date of 2027 and even includes a batch number, so there is no obvious packaging defect. I paid ₺4,700 for the product, and the poor quality and the possibility of a manufacturing error have raised serious concerns for me. I am therefore requesting a thorough examination of the food, verification of the batch number, and either a full refund or a replacement with a product that meets the expected standards. I would appreciate a detailed investigation to ensure my cats' health and that I receive value for the amount I have spent.
I purchased a 10 kg bag of Farmina ND cat food for ₺2850, and the package arrived within two days. However, the shipment was poorly handled, sent in just its original packaging with no additional protection. When I opened the bag, the food was a mix of uneven sizes, with much of it reduced to dust. ...
I recently purchased Royal Canin Sterilised 10kg cat food, but when I opened the bag, I immediately noticed that the color and smell were different from the original product. I have been feeding my cats Royal Canin for 10 years, and they have never reacted this way. They wouldn’t even touch this foo...
I purchased two 10 kg bags of Farmina ND Tropical Chicken Neutered Cat Food. As soon as I opened them—despite buying in December during winter—I noticed the food was sticky and smelled sour, which is highly unusual for dry kibble. After feeding it to my two cats, they both started experiencing seve...
I ordered a 10kg bag of Royal Canin Sterilised cat food from Pets Pati, but the package arrived torn and damaged. The color of the kibble looked unusually shiny, which immediately raised concerns. The sender was listed as "BTI E-Ticaret Lojistik", which I had never heard of before. When I contacted...
On December 27, I ordered Royal Canin British Shorthair cat food directly from the official website. However, the product I received appears to be fake. The smell, color, and texture are completely different from the food I previously purchased, which I have always sourced from a trusted veterinaria...
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