Playweez Charged My Line Without Consent Despite No Subscription

August 1, 2025 2:58 PM20

On 01/08/2025 at 10:31 AM, three separate usage fees of ₺99.58, ₺36.77, and ₺59.75 were charged to my line under the name Playweez 3699. These transactions were made without my knowledge or consent. I will escalate the matter to the Information and Communication Technologies Authority (BTK) and the Consumer Court. I have never subscribed to any Playweez service, nor did I approve any payments related to it. I had encountered the same issue before in January and March. Although I had canceled my subscription and never requested any payment, it is clear that victimizing people through various methods has become a habit.

August 6, 2025 4:49 PM (5 days after complaint)

Dear Customer, Your request has been fulfilled. Kind regards.

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