On September 15, I delivered two pairs of pants purchased from the Pierre Cardin brand at a branch in Van Center for warranty inspection due to color fading. Since that day, I have received no information whatsoever, nor have I been given a clear update on where the pants are.
I received no follow-up from the store or customer service. When I handed over the products, I was not given a tracking receipt or number. I purchased the items for a total of $43.
I request that my color-fading complaint be considered under warranty, that the process be concluded immediately, and preferably that I receive a refund; if that is not possible, I ask for a replacement with products of equal value. Additionally, I ask for written updates on the current status and location of my items.
Pierre Cardin sold me two pairs of pants. Unfortunately, both pairs' colors faded after the first wash. I returned them, but they were denied due to user error. I wore each pair only once and washed them according to the care instructions. When I contacted them, they insisted it was my fault. It's p...
I purchased a black denim from the Pierre Cardin (Aydınlı Group) seller on Hepsiburada.com. Following the washing instructions precisely, the color of the pants completely faded after just one wash. Upon contacting customer service, they advised me to send the product to them. I complied, using thei...
On June 13, 2024, I purchased two pairs of jeans from the Pierre Cardin Store. I wore one of the products for four days and observed that the product expanded at the knee areas and in the thigh and leg regions independently of the Lycra (stretching) effect. The jeans continued to expand after being ...
On October 31, I purchased several underwear items from Pierre Cardin’s own website, and since the sizes didn’t fit, I returned them. The items met the return conditions, and my return tracking number is 27582471001900. Even though the items reached the company and 20 days passed, neither a refund w...
On September 18, 2025, I purchased a pair of pants (product code: 111190336 / incoming code) from the Lufian Malatya Park Meydan Mall store. I wore the product only once and for a very short time, but during the first use, it immediately lost its shape at the knees and faded in color. I reported th...
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