On June 13, 2024, I purchased two pairs of jeans from the Pierre Cardin Store. I wore one of the products for four days and observed that the product expanded at the knee areas and in the thigh and leg regions independently of the Lycra (stretching) effect. The jeans continued to expand after being washed according to the usage instructions and the information provided by the store employee. I returned the product to the store for exchange or refund. The store stated that the product needed to be sent to the center for inspection, and it was sent for review. The inspection report from the center indicated that the product had faded and expanded, but my complaint was solely about the expansion. The report stated that the product had passed the tests, but my jeans have expanded in the thigh, knee, and leg areas. The other pair of jeans I purchased had the same issue and was returned immediately since it was only tried on for fitting purposes and not used. While the unused jeans were refunded, I request a refund for the defective pair. For the reasons mentioned above, I request a refund for the defective jeans. I seek resolution for my grievance in this matter. Sincerely,
Since my days as a student, I have remained a dedicated patron of Pierre Cardin. On May 4, 2024, I made a purchase for two pairs of pants from their online store. I chose the sizes with great attention, using the size chart provided on the website. However, when I received the items, I discovered th...
We bought a shirt from Pierre Cardin on 25/07/2024. Since the shirt became deformed, we returned it to the store and requested an exchange. They told us they would send it for review and make a decision based on the response. The response from the central office was that the deformation was a user e...
On September 15, I delivered two pairs of pants purchased from the Pierre Cardin brand at a branch in Van Center for warranty inspection due to color fading. Since that day, I have received no information whatsoever, nor have I been given a clear update on where the pants are. I received no follow-...
On 24.05.2024, I bought black men's shoes, size 42, with order number P26133948516674 through the Pierre Cardin application. When the product I purchased arrived, there was a scratch on the front right side. There was no deformation on the shoe box. For this reason, thinking that there would be no c...
Pierre Cardin sold me two pairs of pants. Unfortunately, both pairs' colors faded after the first wash. I returned them, but they were denied due to user error. I wore each pair only once and washed them according to the care instructions. When I contacted them, they insisted it was my fault. It's p...
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