I used the free trial version of the PicsArt app and canceled my subscription before the trial period ended. Despite this, the app automatically renewed a one-year subscription and charged ₺520 to my mobile phone bill. This is the first time something like this has happened to me, and I find it unacceptable to be charged even though I canceled before the trial expired.
When I contacted my mobile operator, they said they couldn’t help and advised me to reach out to the app developer directly. I also contacted the PicsArt support team, but received no response.
I request a full refund of the ₺520 and ask that this issue be investigated and resolved promptly to prevent further inconvenience.
I signed up for a one-week free trial with Picsart and made sure to cancel it promptly. It's been about 1–2 months since then, and to my shock, my current bill shows a charge of ₺520. I am absolutely certain that I canceled the trial and haven't even logged into the app since. How can this happen s...
I started the 7-day free trial for the PicsArt app, and it was stated that I would receive a reminder before the trial ended. However, on the sixth day, I didn’t receive any message or email, but I canceled the subscription because I wasn’t satisfied with the app. Despite this, the next day, ₺519.99...
I signed up for the free 7-day trial on the PicsArt app. I was supposed to receive a notification that the trial had ended after 7 days, but without any notification or my knowledge, a full one-year subscription was renewed and charged. I don’t even use the app. I requested a refund through Apple, b...
I had signed up for the free trial of PicsArt with the intention of canceling before it ended. However, before the trial period was even over, the platform charged me ₺500. I still had one full day left to cancel, yet the payment was taken without warning or consent. As a student, this amount is ex...
I initially signed up for the PicsArt Gold trial, which promised a reminder before the trial ended. However, I received no notification. I tried to cancel the subscription through the app but was redirected to Google Play, where no active subscription appeared. Thinking it was resolved, I deleted th...
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