On the evening of January 6, my 9-year-old nephew downloaded the PicsArt app onto my iPhone 11 as a free trial without my knowledge or permission. Even before the trial period had ended, $29 USD was charged to my account. No transactions or usage occurred within the app.
After discovering the charge, I contacted Apple Support multiple times to request a refund. Three separate appeals were opened. Apple Support representatives stated that there was no valid reason to deny the refund and that it should be possible to process it. Despite this, the $29 USD deducted from my account has still not been refunded, and my appeals continue to be denied.
I have been financially harmed due to this unauthorized and unintentional transaction. I request that the unjust charge made through the PicsArt app be refunded to my account as soon as possible. Otherwise, I will be forced to pursue legal action.
My nephew downloaded the PicsArt app onto my phone without my knowledge or permission. He installed the app about one month ago, and I later deleted it from my phone. However, last night on January 19, 2026, I noticed that a charge of $12 was made to my Ziraat Bank debit card under the name PicsArt....
I started a free trial on the PicsArt app, but ₺519 was charged to my iOS account without my knowledge or authorization. I am not using the subscription, and this charge occurred without any confirmation or consent from me. The transaction took place about 1–2 days ago, and my order code is Mx9q996...
PicsArt forced me into a subscription using misleading pop-up screens, even though I never started a free trial or agreed to any payment. I only realized it months later when I checked my App Store subscriptions, and to my shock, I saw that ₺519.99 had been deducted from my account. I never used th...
I used the free trial offered in the PicsArt app and canceled my subscription through the App Store before the trial period ended. Despite this, a one-year Premium subscription was automatically activated without my consent, and on January 2, 2026, a charge of $23 was added to my mobile phone bill. ...
I downloaded the PicsArt app and activated the 1-week free trial just to test it out. I was planning to cancel it as soon as I received a reminder before the trial ended. However, no notification or alert was ever sent to me. Without my knowledge or consent, the subscription was renewed, and the cha...
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