The product I received back from Philips authorized service today was once again not repaired, as they claimed no fault was found. I ask you, is there really no problem with the device you see in the current video? Is this how the device is sold? I used it without any issues until April 3, but afterward, it started having the same problem repeatedly. Now the authorized service says the device was tested for 5 hours, no issues were detected, and if the problem continues, I should contact the brand directly, as they cannot do anything further. This is a complete case of consumer victimization. This was the fourth time the device was sent to the authorized service. Despite being sent multiple times, the problem has not been resolved, and I am requesting a full refund.
I purchased the Philips XB9185/07 Marathon Ultimate bagless vacuum cleaner about a year ago from Hepsiburada. At the end of May, the lighted part of the product malfunctioned, and the vacuum stopped working. I sent it to the service center, and they claimed the issue had been fixed, but the same pro...
I’ve been using the Philips SpeedPro Max cordless vacuum, and despite no force, impact, or fall, the telescopic plastic tube broke during regular use....
Following my complaint, Philips asked me to send the product to the central service under warranty, which I did. They returned it stating that the issues had been resolved. However, as soon as I received the product and tested it, the problems persisted. The robot vacuum returns to its station sayin...
I bought the Philips 7000 Series SpeedPro Max cordless vacuum with high expectations, but just two months after purchase, it started randomly shutting off during use. I took it to the authorized service center, and while they claimed to fix it, the same issue returned shortly afterward. I brought i...
On August 26, 2025, I purchased the Philips 7000 Series Aqua xc7055/01 cordless upright vacuum from Hepsiburada and have been using it daily inside my home for about 2.5 months. However, within this short period, I began experiencing serious issues with the device. When the vacuum is turned off, it ...
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