My Philips Robot Vacuum Constantly Broke Down and Was Returned Broken
I bought a Philips robot vacuum cleaner, and within 2 years I had to send it for warranty repairs 10 times. After the warranty expired, they demanded an excessive repair fee. Since it kept breaking down and going in for repairs, I was never able to use it properly, which caused me great frustration. In the end, the authorized service returned the product to me in a broken condition. I request that Philips replace my product with a new one.
Hello Ms. Özge, The results of the detailed investigations we conducted regarding the issue you shared have been communicated to you verbally. Thank you for your patience and understanding during this process. If you have any questions or additional requests, please do not hesitate to contact us. Best regards, Philips Home Appliances
