Selvi

Verified

Member since September 2020

Complaints

Philips XB9185/07 Repeated Failure - Warranty Replacement Gridlock

October 9, 2025 1:05 AM44

I purchased the Philips XB9185/07 Marathon Ultimate bagless vacuum cleaner about a year ago from Hepsiburada. At the end... of May, the lighted part of the product malfunctioned, and the vacuum stopped working. I sent it to the service center, and they claimed the issue had been fixed, but the same pro...

Trendyol Delayed My Refund for a Returned Defective Product

Selvi

Trendyol

October 9, 2025 12:41 AM53

I returned a product I purchased from Trendyol because it was defective. The return was processed under Trendyol’s stand...ard return policy, and on October 4, 2025, I was informed that the refund of ₺8,299 would be credited to my Axess credit card (last four digits: 2724). However, several days have p...