I purchased my Philips Espresso EP5544/80 coffee machine about a year ago from the Hilltown Teknosa store, and it is still under warranty. For the past week, the machine has been leaking water from the bottom every time I use it. From my research, I have seen that many people are experiencing the same leakage problem with this model, which has been very upsetting for me. I have been choosing Philips for small home appliances for years, but this latest coffee machine has left me disappointed. I contacted customer service about the issue, and they told me to send it to the service center. However, for a product that is only one year old, I am definitely requesting a replacement, not a repair. My order/invoice number is mh02024000008928. I kindly request that this issue be resolved as soon as possible.
On November 1, 2024, I purchased a Philips LatteGo 5500 Series coffee machine from Vatan Bilgisayar. Despite being set to the highest temperature level, the machine consistently brews lukewarm coffee on the first cup. This issue has persisted since the day I purchased the product. I have tried every...
I purchased the Philips XB9185/07 Marathon Ultimate bagless vacuum cleaner about a year ago from Hepsiburada. At the end of May, the lighted part of the product malfunctioned, and the vacuum stopped working. I sent it to the service center, and they claimed the issue had been fixed, but the same pro...
I purchased a Philips Azur 8000 DTS8040/30 steam iron from a Teknosa authorized dealer approximately 13–14 months ago. For the past 30–40 days, the device has completely stopped working. It does not heat up and does not operate at all; it only displays “Auto” on the screen, and no functions can be u...
I’ve been using the Philips LatteGo 5500 coffee machine for about a year and have followed all instructions carefully, never placing any non-dishwasher-safe parts in the dishwasher and performing regular maintenance. Since the LatteGo milk container is labeled “dishwasher safe,” I washed it as recom...
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