Philips Azur 8000 Steam Iron Stopped Working After One Year
I purchased a Philips Azur 8000 DTS8040/30 steam iron from a Teknosa authorized dealer approximately 13–14 months ago. For the past 30–40 days, the device has completely stopped working. It does not heat up and does not operate at all; it only displays “Auto” on the screen, and no functions can be used in this state.
I have not yet taken any action regarding this malfunction and have not contacted Philips customer service or Teknosa so far. I still have the invoice and warranty documents for the product and am ready to provide them when requested.
I request that my Philips Azur 8000 DTS8040/30 iron, which became unusable in a relatively short period of time, be examined, and that my issue be resolved as soon as possible within the scope of warranty and consumer rights, with the necessary process initiated for repair or replacement.
Hello Mr. Şakir, Thank you very much for sharing your experience with us. We would like to state that we have addressed the issue you mentioned in detail. We will call you as soon as possible to provide the necessary information. Thank you for your interest and understanding. Best regards, Philips Home Appliances
Hello Mr. Şakir, After the detailed investigations we conducted regarding the issue you shared with us, we are pleased to inform you that the problem has been resolved. If you need assistance with a different matter, please do not hesitate to contact us. Thank you for your feedback and patience, and we wish you a good day. Best regards, Philips Home Appliances
