Recently, I purchased 40 packs of Marlboro Edge cigarettes, and I experienced the same problem with all of them: the tobacco inside keeps falling out, making the cigarettes impossible to consume properly. I paid a total of ₺3750 for these products and have the receipt. This situation has caused me significant inconvenience, and I am requesting a refund of the amount I paid. I kindly ask for the necessary investigation to be carried out and for a prompt response to be provided.
For about five months now, I’ve been experiencing the same issue with every Marlboro Edge cigarette pack I purchase — the tobacco keeps falling out of the cigarettes. No matter which store or market I buy from, the problem is always the same. Out of a pack of 20, almost none of the cigarettes are pr...
I’ve been a regular smoker of Marlboro Edge for about four years. However, since the cigarette price reached ₺98, I’ve noticed a serious change in both the taste and smell. Every pack I buy now has the same unpleasant flavor and strong odor. This completely ruins the smoking experience for me, and I...
In the past week, I purchased five packs of Marlboro Touch White cigarettes from a gas station in Çukurova, Adana, and I’ve experienced serious quality issues with all of them. In each pack, I either found wood-like pieces inside or noticed that the amount of tobacco was extremely low — the cigarett...
For about a month now, I’ve been buying Marlboro Touch Blue cigarette packs from various grocery stores, markets, and supermarkets in Tokat city center. However, in nearly every pack, I’ve found foreign particles resembling wood shavings inside the cigarettes. Because of this issue, the product has ...
Since September 2025, I’ve noticed a serious decline in the quality of Marlboro Edge Slim and Parliament Aqua Slims cigarettes purchased from various markets in Ankara. Recently, the tobacco seems to have changed, and the cigarettes leave an extremely unpleasant smell in the environment after smokin...
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