I have been using Muratti Rosso cigarettes for a long time, and since around 02.01.2025 I have been experiencing a serious and recurring taste defect in the packs I purchase. For a while the taste is bad, then it returns to normal, and then the same problem starts again. In particular, the cigarettes dated 10.02.2025 had a noticeably different and unpleasant taste, while those dated 08.14.2025 tasted normal. Most recently, in the Muratti Rosso cigarettes with a production date of 11.09.2025 and code TA26525421—I encountered the same defective taste again. I have been dealing with this issue for months. I have written everywhere and called many times, yet the problem is still not resolved. I even escalated the matter to Presidential Communications Center, but still did not receive a permanent solution. I no longer believe this is a coincidence and request a thorough investigation of the relevant production batches. I want a clear explanation of the cause of the taste difference and for the necessary quality control processes to be carried out so that this issue is permanently resolved.
I’ve been a regular smoker of Marlboro Edge for about four years. However, since the cigarette price reached ₺98, I’ve noticed a serious change in both the taste and smell. Every pack I buy now has the same unpleasant flavor and strong odor. This completely ruins the smoking experience for me, and I...
Today, I purchased a 20-pack of Parliament Night Blue (short) cigarettes from Tezcan Tekel in Maltepe, Istanbul (Anatolian side). When I opened the pack, I immediately noticed a distinct change in the taste — there was a burning sensation in my throat, an unpleasant odor, and the smoke felt much hea...
Since September 2025, I’ve noticed a serious decline in the quality of Marlboro Edge Slim and Parliament Aqua Slims cigarettes purchased from various markets in Ankara. Recently, the tobacco seems to have changed, and the cigarettes leave an extremely unpleasant smell in the environment after smokin...
Good day, I have been smoking Parliament Midnight Blue cigarettes since the beginning of 2025, but the tobacco inside keeps falling out like this, causing most of the cigarettes to go to waste. Even while smoking, they either go out on their own or the lit end falls off when I tap it into the ashtra...
Dear Sir/Madam, I am a regular user of Marlboro Touch Blue cigarettes. However, I have recently experienced some negative issues with your product, which have been bothering me. Firstly, I noticed a decline in the quality of the cigarettes in the last few packs I purchased. There seems to be an issu...
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