I purchased a pack of Marlboro Touch Blue, produced by Philip Morris, on January 17, 2026, from Akıncılar Market in Menemen, İzmir. While I was smoking one of the cigarettes, a substance resembling melted nylon or plastic dripped onto me. When I examined the cigarette, I saw that there was nylon/plastic material inside it. During this incident, the dripping material fell onto my jacket and burned a hole in it, causing visible damage to my clothing. The cigarette pack bears the code “P9T NQC JQH B45 TA38533117.”
I find it extremely disturbing and alarming that such a foreign and potentially plastic material was present inside a cigarette. I request that the product in question and, if necessary, the production line be examined in detail, that I be informed in writing of the results of this investigation, and that my material and emotional damages be compensated, including non-material (moral) damages, since my jacket was damaged and I was exposed to a serious health and safety risk. I kindly ask that my complaint be reviewed carefully and that I be contacted as soon as possible regarding the actions taken and the compensation process.
To the Officials of Philip Morris International, I am a long-time consumer of Parliament Night Blue cigarettes. However, recently, I have consistently found foreign substances such as wood, splinters, and other debris inside the cigarette packs I purchased. This situation seriously compromises the q...
As seen in the images I attached, the Philip Morris Marlboro Touch Blue cigarette broke apart exactly at the joining point during my second time smoking it, resulting in the condition shown. This significantly affected the smoking experience and raised concerns about the product's quality control. A...
I decided to write here because wood or pieces that I don't know what are constantly coming out of Marlboro Touch blue cigarettes. I have been smoking Marlboro Touch blue for about 10 years, the same problem has been present in all the packages I have bought for 2 years. These foreign objects not on...
On the night of September 16, 2025, at around 03:25, while smoking a pack of 20 Kent D Range Blue cigarettes I purchased from the kiosk at Kocaeli İzmit Arastapark Mall, I noticed a black band wrapped around one of the cigarettes. While smoking it, I experienced an unusual taste and a severe burning...
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