I have been using Marlboro Edge for a long time, and I have been clearly experiencing a decline in taste and overall smoking quality for about a year. Especially in the last month, this deterioration has become even more noticeable and frequent. Recently, after using the product, I have started to experience headaches, nausea, and an increase in phlegm production. These issues were not present before at this level, and I believe they may be related to a change in the product’s quality or content. I kindly request that the Marlboro Edge product be carefully examined, that the reason for this change in taste and the symptoms I experience be investigated, and that necessary improvements be made to the product. I also expect to be informed in detail about the outcome of the examination and any steps planned regarding product improvement.
Hello valued consumer, Thank you for the feedback you shared with us. All feedback you have provided has been shared with the relevant departments in order to deliver services at the highest quality standards. In line with your request, you may contact our Consumer Consultation Hotline at 444 44 56 to initiate the product review process that will be conducted by our quality managers. Sincerely, PHILIP MORRIS Tobacco Products Consumer Consultation Hotline
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