1

Spending Hours Fighting Pegasus Airlines' Glitches and Fare Increases

Spending Hours Fighting Pegasus Airlines' Glitches and Fare Increases
Hasret
August 8, 2023 2:59 PM279

I tried to buy this ticket for an hour, calling customer service and the number 0850 250 67 02 four times. The friendly agents assured me that the issue had been resolved and that I could proceed with the purchase. However, I was unable to reach the payment screen due to recurring transaction errors. The last representative I spoke with recommended that I uninstall the app and reinstall it, assuring me that it would work this time. I followed the instructions only to discover that the ticket cost a whopping 5880 TL. Despite my best efforts, I was unable to obtain the ticket. Because the problem is with your system, not with my actions, I'm determined to purchase the ticket at this price. I refuse to pay the current price of 8900 TL. I demand my consumer rights and the original ticket price of 4900 TL.

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