Drama Box Kept Charging My Card After I Canceled My Subscription

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I subscribed to the Drama Box app through iOS on June 14. Although I canceled my subscription on June 21, charges continued to be taken from my card every week without my knowledge or authorization. Weekly payments of approximately $2–$13 were charged, and I only noticed these payments later after June 21.

I do not accept that charges continued to be taken even after I canceled my subscription. I request a full refund of all amounts unfairly charged from my card. Otherwise, I would like to state that I will initiate the necessary official complaint procedures through the Turkish e-Government system.

I request that this issue be resolved as soon as possible, that my subscription be completely terminated, and that no further charges be taken from me under any circumstances.

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