I Face Unauthorized ₺600 Charge From PDF Smart After $2 One-Time Payment

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Zeynep
April 18, 2023 2:24 pm
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I used PDFSmart.com to edit a PDF file and agreed to pay a $2 one-time fee for the service. The payment went through, and I assumed that was the end of the transaction. However, shortly after, I noticed that my credit card was also charged ₺20 and later ₺600 without my authorization. I never signed up for any subscription plan, yet it seems an unwanted membership was created on my behalf and billed automatically.

What makes this worse is that there is no proper customer support to contact. The website provides no reliable way to speak with a representative or request a refund. This feels deceptive and unfair, especially since the charges were not disclosed upfront.

I am demanding an immediate refund of the unauthorized ₺600 and ₺20, along with confirmation that any hidden subscription tied to my account is canceled permanently. PDF Smart must stop misleading customers with hidden charges and provide transparent billing practices.

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