I purchased three Oral-B electric toothbrushes from Migros for my spouse, child, and myself. Unfortunately, all three toothbrushes stopped holding a charge before their first year of use. Now, we can’t even complete a single brushing session on a full charge.
I contacted Oral-B’s customer service to report the issue and explained that I live in Siirt. They directed me to the nearest service center in Diyarbakır. However, despite repeatedly calling the provided number, I couldn’t reach anyone who could assist me.
This has been a complete disappointment. Three toothbrushes, all less than a year old, are now unusable. I request immediate assistance or replacement for these defective products. Oral-B needs to address this quality issue promptly.
The Oral-B ProExpert dental floss mechanism did not work at all from the moment I took it out of the package. I’ve had similar issues before, but this time the product was completely nonfunctional. I purchased it from Migros, and I’ve experienced the same problem with different batches as well. I t...
Oral-B claims “If you’re not satisfied, we’ll refund your money within 30 days,” but when the product malfunctions, they don’t provide any spare parts for repairs. On 19.01.2023, I bought the Oral-B Genius X White electric toothbrush for both myself and my spouse. Strangely enough, both products bro...
I purchased my Oral-B iO Sensy 9 toothbrush in 2022. Since July, the device has been shutting off suddenly even before the battery is fully drained — sometimes at 50%, sometimes at 60%. This happens during every use once the battery level starts to drop. On July 27, I called Oral-B Turkey and opene...
I purchased the Oral-B Pro 3900 rechargeable toothbrush from the Media Markt store on December 7, 2024. Less than 20 days after the purchase, the product suddenly stopped working while I was brushing my teeth. I initially thought the battery was dead, so I charged it, but it still does not function....
I can't use my Oral-B D150 rechargeable toothbrush because the head loses its movement within 30 seconds after it's fully charged and I start using it. Even though I've always used the original head and tried different original titles, it still causes problems. Despite taking it to the authorized te...
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