The Oral-B electric toothbrush has stopped holding a charge. What should I do?

I purchased my Oral-B iO Sensy 9 toothbrush in 2022. Since July, the device has been shutting off suddenly even before the battery is fully drained — sometimes at 50%, sometimes at 60%. This happens during every use once the battery level starts to drop. On July 27, I called Oral-B Turkey and opene...

On January 16, 2022, I purchased the Oral-B Aquacare Oxyjet Rechargeable Oral Irrigator from Braun’s official website for $22 USD (Order No: ts160125579). When I first bought the product, everything was fine, but about six months ago the device suddenly began turning on by itself. Even with no water...

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Oral-B claims “If you’re not satisfied, we’ll refund your money within 30 days,” but when the product malfunctions, they don’t provide any spare parts for repairs. On 19.01.2023, I bought the Oral-B Genius X White electric toothbrush for both myself and my spouse. Strangely enough, both products bro...

I purchased the Oral-B Pro 3900 rechargeable toothbrush from the Media Markt store on December 7, 2024. Less than 20 days after the purchase, the product suddenly stopped working while I was brushing my teeth. I initially thought the battery was dead, so I charged it, but it still does not function....

I bought Oral-B İO 5 2 months ago because I was satisfied with the Oral-B Genius series that I used years ago. Unfortunately, I made a very wrong decision. I don't know if the entire iO series is like this, but it takes a very long time to charge, it has to be left on charge for about 1 day, and sin...

I bought the Oral-B iO9 electric toothbrush just last November, and now, less than 10 months later, the battery is failing. After a full charge, it only lasts for 3-4 uses before dying suddenly while brushing. This is incredibly disappointing for a product advertised as the latest technology. In fac...

I’ve been trying to charge my Oral-B electric toothbrush for the past 3 days, but it’s not working at all. I’ve pressed the button, plugged it in, and waited for hours, but nothing happens. Despite following all the instructions and watching tutorials that say it’s waterproof, it seems water has got...

I purchased three Oral-B electric toothbrushes from Migros for my spouse, child, and myself. Unfortunately, all three toothbrushes stopped holding a charge before their first year of use. Now, we can’t even complete a single brushing session on a full charge. I contacted Oral-B’s customer service t...

We have been using your electric toothbrushes for many years. You may have a hard time believing it, but the number of rechargeable (Oral-B) brushes we have used so far (myself, my wife, my children, my parents, etc.) has exceeded 10 (I can photograph most of them right now; I even bought one to giv...

the performance of my Oral-B IO4 toothbrush can't be regular.... The product's battery life falls short of expectations, lasting only a few days on a single charge despite being marketed as a high-end item. When I first bought it, I was thrilled and used it regularly for a week. However, I noticed t...