5
Polat is very satisfied with the result
Resolved

Frustrating Issues Persist With The X600 Omix Phone

Polat
January 27, 2023 10:17 pm
62
Polat's Thank You Message
“Thank you”

I recently purchased the X600 Omix phone, excited to try out a new brand. However, within a week of using the phone, it became apparent that the product was faulty and plagued with problems. I reached out to the customer service to report the issues and was told to send in the phone for repair. After waiting for a month, I received the phone back from the service only to find that the problems persisted. The phone was simply reformatted and returned to me, which was unacceptable. I am unhappy with the service provided by Omix and the unresponsive nature of the company. I feel like I have been taken advantage of, and my consumer rights have been violated. I will not hesitate to spread the word about this injustice and take legal action if necessary. I demand a resolution to this issue and a functioning phone as soon as possible.

Progress
Progress

March 24, 2023 7:37 pm

We sent the phone to the service again, and the phone came back to me with the same issues. In other words, a company like yours has taken advantage of thousands of people, but everything will find its justice. The problem should be resolved; I am still experiencing the same grievance, and I will file a complaint. I will not let anyone else go through the problems I have experienced.

February 17, 2023 4:01 pm (20 days after complaint)

Dear Customer, We were unable to reach you during the call made to provide information on the matter. For support and information, you can reach us via our email address [email protected] and our customer line 0850 474 66 49 between 09:00 - 18:00 on weekdays. Best regards, Omix Turkey omix.com.tr

June 21, 2023 10:13 am
Polat
June 21, 2023 5:15 pm

Thank you

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