Despite purchasing a three-month Premium subscription, I am placed in a queue with 1017 people. I accept this unfairness and wait patiently to play my desired game, but when I finally reach the front of the queue, I can't connect to the game. The loading page never completes, and I haven't been able to play for two days. I couldn't reach any customer representative to address my complaint and find a solution to my problem. I enter the support service, input the error code provided, but there's no information related to the error. Moreover, they ask me to explain the issue in simpler terms. On top of the frustration of not getting what I paid for, I have to deal with a non-functional bot. As a large company, can't you establish a support team and create a helpline where we can find solutions to our problems?
I purchased the game and made progress; however, none of the rewards that should have been given in the leadership rankings were distributed to me. I ...
I'm absolutely furious with the lack of support from Epic Games. I’ve had an account for years with thousands of ₺ worth of games purchased, and now Epic Games tells me my account doesn't exist. I forgot my password and when I tried to reset it, the system claimed there’s no account associated with ...
I have a 3-month Nvidia GeForce Now subscription, but it has been causing significant problems recently. When I enter a game, it frequently freezes, and I’m often disconnected even though my internet connection is stable. What’s even more frustrating is that there’s no phone number or live support ...
I have never seen a matchmaking system as bad as this game. Enough is enough, I am getting frustrated. Why am I getting epic players when I am in the legendary league? Are you kidding me? How many updates have come, how many epic costumes have you distributed, and how many free 2-day character trial...
I’m extremely disappointed with Riot Games’ support system. No matter how many tickets I submit, I never get a real human response—just the same generic, automated replies over and over again. It feels like no one actually reads what players write or takes their issues seriously. My account receive...
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