Despite purchasing a three-month Premium subscription, I am placed in a queue with 1017 people. I accept this unfairness and wait patiently to play my desired game, but when I finally reach the front of the queue, I can't connect to the game. The loading page never completes, and I haven't been able to play for two days. I couldn't reach any customer representative to address my complaint and find a solution to my problem. I enter the support service, input the error code provided, but there's no information related to the error. Moreover, they ask me to explain the issue in simpler terms. On top of the frustration of not getting what I paid for, I have to deal with a non-functional bot. As a large company, can't you establish a support team and create a helpline where we can find solutions to our problems?
I am using a GeForce Now Ultimate subscription, but for about a week I have been experiencing queue issues every time I try to launch a game. Even though the Ultimate package is supposed to offer priority access, I am forced to wait in long queues for almost every game, and I feel that I am not rece...
I purchased the game and made progress; however, none of the rewards that should have been given in the leadership rankings were distributed to me. I ...
my account got locked for no reason and now I can't get in for like 3 years. Even though I've contacted the support team a bunch of times, they don't seem to care about fixing the problem. I've sent so many emails, hoping for a solution, but all I got were empty promises and no interest in my situat...
I'm absolutely furious with the lack of support from Epic Games. I’ve had an account for years with thousands of ₺ worth of games purchased, and now Epic Games tells me my account doesn't exist. I forgot my password and when I tried to reset it, the system claimed there’s no account associated with ...
I have a 3-month Nvidia GeForce Now subscription, but it has been causing significant problems recently. When I enter a game, it frequently freezes, and I’m often disconnected even though my internet connection is stable. What’s even more frustrating is that there’s no phone number or live support ...
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