I purchased the game and made progress; however, none of the rewards that should have been given in the leadership rankings were distributed to me. I have been waiting for a month for a customer representative to respond, assist, and support me. There has been no response or update. If you are going to put the game on sale, Ubisoft, you should be careful not to make the same mistakes. Your customer representatives are useless; because of this, I do not recommend buying games from Ubisoft. The perspective of your customer representatives is very different, and they have not resolved my issue for a month. I am dissatisfied. Note: I am one of the first to purchase the game, and everyone who started after me has surpassed me. The reason is that none of the rewards that should have been given in the leadership rankings were distributed to me.
I’m incredibly frustrated with Ubisoft’s lack of real support when it comes to recovering hacked accounts. My Ubisoft account was stolen, and I provided clear, detailed evidence—including purchase records, login history, and proof of unauthorized changes. Despite this, Ubisoft refuses to return my a...
I either forgot the password to my Ubisoft Connect account or it has been compromised. Regardless of the cause, I’ve been completely locked out of my account for days. I submitted a support request hoping to receive help or at least an update, but I haven’t heard anything back. There was no confirma...
I purchased Rainbow Six Siege on Steam, expecting to play it directly from there. Instead, I was forced to link my account to Ubisoft, which I reluctantly did—but the game still won’t launch. I have reached out to Ubisoft support multiple times, and their responses have been nothing short of dismiss...
I purchased a game through Ubisoft, but I can’t even access my account to play it. Each time I try to log in, I’m met with issues, and despite numerous attempts to reset my password, no verification code ever arrives. This system is incredibly frustrating. The game is bought and paid for, but it’s c...
My Ubisoft account was taken over by hackers who changed the email address associated with it. I submitted multiple support requests to Ubisoft with detailed explanations and solid proof that I am the rightful owner of the account. Unfortunately, I never received a response from a real human—only ge...
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