Royal Match Team Chat Disabled by Regional Age Restrictions After Changing Phone

I am a regular Royal Match player and I recently changed my phone to an Android Samsung device about a month and a half ago. Since this change, I have completely lost access to the team chat. When I go to the “My Team / Team Tanaka” screen, a message appears saying that the chat is disabled due to regional age regulations. I am an adult and had full access to the chat before changing my phone, so this restriction after the device change does not make sense in my case and prevents me from communicating with my team. This penalizes both my game experience and the cooperation within my team. I have already contacted Royal Match support about this problem but I never received any answer. I would like my access to the chat to be restored as soon as possible, or at least to receive a clear explanation and a concrete solution so that I can use the team chat again under normal conditions. I kindly ask you to check my account and remove this erroneous chat restriction linked to regional age regulations, or provide the necessary adjustment so that I can regain access to the team chat.