I purchased a one-week NGL subscription for ₺69, but instead of stopping after a week, they keep charging me every week without my consent! I only signed up for a single-week plan, yet my account continues to be billed.
I tried to cancel, but there is no clear option to stop the recurring payments, and now I’m in a really difficult situation because of these unexpected charges. I demand that NGL immediately stops these payments and refunds the unauthorized charges.
This needs to be resolved urgently! Has anyone else experienced this issue? NGL, take responsibility, fix this now, and allow users to cancel easily! Stop charging me without permission!
I accidentally subscribed to NGL for ₺69, and ever since, money has been withdrawn from my card weekly without my consent. I have tried to cancel the subscription but haven’t been able to stop these recurring charges. This is incredibly frustrating and feels like my only option now is to reach out h...
I subscribed to the NGL app, but shortly afterward I deleted it because I did not like the service. Despite uninstalling the app, on yesterday at 12:36, ₺99.99 was still withdrawn from my account as a subscription fee. Even more frustrating, this was not the first time — NGL has continued to charge ...
I purchased a one-week subscription on the NGL app, but even after the membership ended, I was charged repeatedly for three weeks. Despite not having an active subscription, the app continued to deduct money from my account. This is completely unacceptable, and I feel like my trust has been violate...
I signed up for a one-month NGL subscription, thinking it would be a simple and short-term commitment. But now I’m stuck with a service I don’t need and can’t cancel, no matter how many times I try. I’ve followed all the instructions, attempted to cancel through the app and the platform, yet every t...
I initially purchased a one-week NGL subscription. Unaware that the subscription had expired, I was shocked to find that it was automatically renewed without my consent, and a charge was made to my card. I did not authorize this renewal and demand the immediate cancellation of my subscription and a ...
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