I signed up for a one-month NGL subscription, thinking it would be a simple and short-term commitment. But now I’m stuck with a service I don’t need and can’t cancel, no matter how many times I try. I’ve followed all the instructions, attempted to cancel through the app and the platform, yet every time I think it's canceled, the subscription continues as if nothing happened.
This is extremely frustrating. I only wanted one month, and I made that clear when signing up. It’s not fair that I’m being charged beyond that and unable to opt out. I feel trapped by a system that doesn’t honor user choices.
I demand NGL provide a clear and working method to cancel subscriptions immediately. This isn’t just an inconvenience—it’s a breach of trust. Please stop charging me and confirm that my subscription has been canceled as requested.
By mistake, I signed up for an NGL subscription, and since then money has been withdrawn from my account. I did not intend to use this service, and I do not want to keep paying for something I never actually use. I am urgently requesting that my subscription be canceled immediately and that no furt...
I purchased a one-week subscription on the NGL app, but even after the membership ended, I was charged repeatedly for three weeks. Despite not having an active subscription, the app continued to deduct money from my account. This is completely unacceptable, and I feel like my trust has been violate...
I subscribed to the NGL app, but shortly afterward I deleted it because I did not like the service. Despite uninstalling the app, on yesterday at 12:36, ₺99.99 was still withdrawn from my account as a subscription fee. Even more frustrating, this was not the first time — NGL has continued to charge ...
I purchased a one-week NGL subscription for ₺69, but instead of stopping after a week, they keep charging me every week without my consent! I only signed up for a single-week plan, yet my account continues to be billed. I tried to cancel, but there is no clear option to stop the recurring payments,...
I initially purchased a one-week NGL subscription. Unaware that the subscription had expired, I was shocked to find that it was automatically renewed without my consent, and a charge was made to my card. I did not authorize this renewal and demand the immediate cancellation of my subscription and a ...
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