Hello there, I got a pair of boots for my daughter from Next (Nextdirect.com), a company based overseas. They were unable to ship the product for approximately 2.5 months. Right after I bought it, the price went up on the website, and I got a message saying the item in my cart was no longer available. I reached out to customer service every couple of weeks to talk about the situation, and they promised to fix the problem quickly. But after 2.5 months, I still haven't gotten any solution. At last, I was told that the product couldn't be found, and my order had to be canceled. I'm really upset with the company because they didn't keep their promises and then changed the prices. I'm not going to shop with them anymore.
On January 15, 2023, I ordered and paid for a boot from Nextdirect.com. However, it's been weeks and I still haven't received a tracking number for my order. When I contacted their customer service team, they requested a tracking number, which I obviously did not have. Then they demanded screenshots...
I placed an order for a product on nextdirect.com on Tuesday, January 17th at 16:30. Unfortunately, my order was abruptly canceled without any prior notification from the company. I immediately contacted nextdirect.com to inquire about the cancellation and requested a full refund for the order. Desp...
I purchased a pair of Skechers boots for my son from Netba Store, expecting quality and durability. However, within just 2.5 months, both boots tore in the exact same spot on the outer sides. This is completely unacceptable for a brand like Skechers, especially considering that we haven’t even exper...
Please accept my deepest apologies for the utter disgust I have felt since placing an order with Next Direct on January 16th. After charging my card for the full amount, the company suddenly canceled the order, leaving me out 2600 TL. It's been four weeks and I still haven't received a refund. This ...
I made a purchase from Next (Nextdirect.com), and at no point in the ordering procedure did I see any indication that there would be additional fees or customs duties associated with the purchase. It was not possible for me to cancel my order because I received a notification regarding the customs d...
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