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Nextdirect.com

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Nextdirect.com

Complaints

5 complaints
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NextDirect Detained My Dress Orders and Ignored My Refund Requests

Natalie
Natalie
October 26, 2024 11:34 AM158

I am beyond frustrated with NextDirect and Skynet. I placed two separate orders for dresses, intended solely for persona...

NextDirect Detained My Dress Orders and Ignored My Refund Requests
NextDirect Detained My Dress Orders and Ignored My Refund Requests

Next Order Delayed for Over 14 Days Despite Address Being Correct

Nilüfer
Nilüfer
September 25, 2024 12:54 PM153

I placed an order with Next on September 3, and they confirmed it would be delivered within 10 business days. My address...

Unable to Cancel Order or Reach Turkish Support on Nextdirect.com

Dilşah
Dilşah
September 14, 2024 5:10 PM133

I want to cancel my order from Nextdirect.com, but I’m facing issues with customer service. When I call, the automated s...

1

Nextdirect.com Order Delays & Price Hike

Sedat
Sedat
December 23, 2023 12:55 AM312

Hello there, I got a pair of boots for my daughter from Next (Nextdirect.com), a company based overseas. They were unabl...

1

Next Direct Shipping Issue - Hidden Customs Charges

Gökhan
Gökhan
December 5, 2023 9:38 PM325

I made a purchase from Next (Nextdirect.com), and at no point in the ordering procedure did I see any indication that th...

Frequently Asked Questions

  • You may try one of the following options to get in touch with Nextdirect.com’s customer help desk.
  • Chat: https://www.next.us/en/faqs
  • Phone: 1-888 385 6398
  • E-mail: [email protected]

About Nextdirect.com

Nextdirect.com is an online retail platform that provides a diverse selection of fashion and lifestyle products for individuals of all genders and ages. The company offers a wide range of fashion items that cater to various tastes and occasions, with an emphasis on quality and style. The company also offers home furnishings, furniture, and electrical goods to provide a well-rounded shopping experience. Nextdirect.com operates in various countries, including the United Kingdom, Ireland, the United States, Canada, Australia, and many others, allowing customers from around the world to access its products.