The Capsules That Nespresso Sent Me Have Expired

December 27, 2022 5:14 pm
36

The fact that Nespresso is still selling capsules with a three-month-old expiration date has left me feeling quite let down. This is hardly the kind of behavior I would have expected from a corporation with their reputation. They are, after all, a major player in the coffee market. The capsules they sell are nearly twice as expensive as those sold by rival companies, and despite the higher price, clients aren't even getting new stock. It doesn't make sense, and that makes me sad. I was hoping to feel elated about this winter sale, but now I just feel let down. All I'm asking is that Nespresso improve their service and start shipping us capsules that haven't gone bad. Just compete with other businesses by providing competitive pricing on high-quality goods. In other words, Nespresso, please provide us a product we'd actually want to buy and prove to us that you value our business. If not, if this is not your interest then be open about your products! Help us out and provide us with capsules that are always fresh so that our coffee never stops tasting delicious.

December 27, 2022 5:17 pm (2 minutes after complaint)

Hello, We would like to express our regret for the unfortunate situation. Please share your address along with the 19-digit serial number located under your machine to our email address [email protected]. We will be sending you a new set of 14 capsules dated accordingly. Best regards,

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