The fact that Nespresso is still selling capsules with a three-month-old expiration date has left me feeling quite let down. This is hardly the kind of behavior I would have expected from a corporation with their reputation. They are, after all, a major player in the coffee market. The capsules they sell are nearly twice as expensive as those sold by rival companies, and despite the higher price, clients aren't even getting new stock. It doesn't make sense, and that makes me sad. I was hoping to feel elated about this winter sale, but now I just feel let down. All I'm asking is that Nespresso improve their service and start shipping us capsules that haven't gone bad. Just compete with other businesses by providing competitive pricing on high-quality goods. In other words, Nespresso, please provide us a product we'd actually want to buy and prove to us that you value our business. If not, if this is not your interest then be open about your products! Help us out and provide us with capsules that are always fresh so that our coffee never stops tasting delicious.
Firstly, I have been purchasing Nescafe products in bulk, often attracted by the various promotional campaigns advertised on the packaging. However, I have repeatedly encountered instances where the promised campaign codes are missing from the packages. This is not only misleading but also frustrati...
Since 08.05.2023, since the products I bought from the Nespresso online store are missing and defective, I expect the customer service to deal with the issue and solve it. I emailed and called multiple times. Still no response or solution. What kind of customer relationship management is this? They ...
I purchased a box of Nescafe 2-in-1 coffee on July 3rd, and the entire batch turned out to be spoiled, as shown in the pictures. The creamer was off. Then, on July 5th, I bought two packs of 10-count Nescafe 2-in-1, and they had the same issue. It's been three days, and we haven't been able to enjoy...
I recently bought some Nescafe coffee and tried to enter the codes on the packaging into their app, but it kept telling me they were invalid. This has happened to me twice now, which is very annoying. Why bother with the promotion in the first place if they're going to give out invalid codes? It's n...
On October 31, 2025, I bought a 10-pack of Nescafe 2-in-1. The expiration date on the package is 05/2026. I buy this product from the same market twice a week and have been drinking it every day for years. As soon as I got home, I made a coffee, and with the first sip I realized the taste was awful—...
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