I am trading on Quotex using a demo account from India, mainly on the EUR/JPY pair. Today at 1:26 p.m., I noticed a significant discrepancy between my chart and another trader's chart. On my EUR/JPY chart, the 13:26 candle was green, while on the trader’s screenshot, it was clearly red, and that red candle gave the trading signal. I have proof in the form of screenshots that show this difference. This situation makes me question the accuracy and reliability of the price feed and candles displayed on my side. In addition, I made a withdrawal of 2,140 INR from my Quotex account, but the amount has not been credited to my bank account, even though the transaction status on Quotex shows “successful.” The withdrawal was made under order ID 40736771266 on 27/11/2025 at 19:35:03, and I have already provided my bank statement as proof that the money did not arrive, but so far, there has been no result. I have contacted Quotex support about both the incorrect EUR/JPY candle and the missing withdrawal, but my issues remain unresolved. I request that Quotex urgently investigate the candle discrepancy between my platform and the other trader’s screenshots and give a clear written explanation of how this is possible. I also request that the missing 2,140 INR withdrawal with order ID 40736771266 either be promptly credited to my bank account or that I receive a clear, documented explanation and solution regarding where this money went.
On 19/09/2025, I deposited INR 4709.00 through the QR code provided by Quotex in order to add $50 to my trading account. The payment was successfully transferred and immediately debited from my savings bank account. However, Quotex has still not added this amount to my trading account. Despite sendi...
I previously deposited funds into my trading account on the Quotex platform. However, due to an issue with my account, I had to withdraw the funds. On Quotex, the withdrawal status shows that the transaction was successfully completed. But unfortunately, the money never arrived back in my Pay accoun...
I have been actively using the Quotex binary options platform, making several deposits and withdrawals without issue. However, on April 12, 2025, I deposited ₺1,000 (Transaction ID: #84568867) and on April 16, 2025, I deposited another ₺2,000 (Transaction ID: #84862380). Shockingly, neither of these...
I recently deposited funds into my Quotex account, but the process was a complete failure. Although ₺730 was withdrawn from my bank account, the deposit never showed up in my Quotex balance. I attempted four separate deposit transactions in total, and not a single one was successfully credited to my...
I submitted a withdrawal request on Quotex using the Tether USDT method for ₺59,000. Normally, my withdrawals are processed within 20 minutes, and this has always been the case until now. However, it has been more than 11 hours since I made the request, and my withdrawal is still pending with no app...
