Problematic Nescafe Giveaway Promotion

profile
İlayda
March 25, 2023 2:45 am
67

I recently bought some Nescafe coffee and tried to enter the codes on the packaging into their app, but it kept telling me they were invalid. This has happened to me twice now, which is very annoying. Why bother with the promotion in the first place if they're going to give out invalid codes? It's not fair to deceive us and exploit our trust in this way. If they do not take this seriously, the brand's reputation will suffer badly. After all, people are buying this coffee to take advantage of the gift promotion, so they expect it to work as advertised. I'm hoping they'll accept responsibility and find a solution to this problem. I mean, I'm not asking for the moon here. All I want is to be able to take part in the promotion that was promised to me when I purchased the product. It's annoying to keep receiving invalid codes, and it's unjust to loyal customers like myself. So I'm hoping they will address this and make things right.

March 28, 2023 4:00 pm (3 days after complaint)

Dear Sir/Madam, Our consumer was called to be informed about the matter, but could not be reached. For your information. Nestlé Communication Center 0800 211 02 18 444 3 160

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Nescafe Gift Codes Gone Missing

profile
Mehmet
October 05, 2023 9:17 pm
67
Nescafe Gift Codes Gone Missing
1
Murat is completely dissatisfied with the result

Nescafe's Missing Campaign Codes and Unjustified Price Hikes

profile
Murat
April 26, 2024 12:09 am
47
Nescafe's Missing Campaign Codes and Unjustified Price Hikes
Nescafe's Missing Campaign Codes and Unjustified Price Hikes

Neapp App Didn’t Register All My Codes for the Giveaway

profile
Berke
December 06, 2024 5:24 am
5
1
Eren is completely dissatisfied with the result

Nescafe Neapp App Fail

profile
March 24, 2024 2:09 pm
30

Nescafe Promotion App Erased My Sweepstakes Entries Without Warning

profile
Oğuz
December 06, 2024 6:59 pm
-
Report a Similar Issue